xRM vs CRM.

Understand the difference between xRM and traditional CRM systems and how they can help your business manage different types of relationships

Customer Relationship Management software (or CRMs) have been around for a while. They manage your inbound leads, sales pipeline, and after-sales customer support. But how is an xRM different from a regular CRM? What more does it have to offer?

With a CRM, you can easily manage your relationship with customers without the need for dozens of spreadsheets. In a CRM you assign account managers to each customer and send notifications to those managers if there's anything to resolve for your customer.

Popular CRMs include HubSpot, ClickUp, and Salesforce – and each can help you stay on top of customer management.

An xRM is a tool you use to do all that and more. With the right xRM tool, you can not only manage customers, but also employees, payrolls, recruitment, and more. The 'x' in xRM stands for anything you want to manage.

Serviceform's Flex xRM is a fully flexible, all-in-one management tool that helps you manage leads, sales, tasks, and even billing. It's a unique combination of spaces, filters, and fully customisable fields that gives you an unparalleled playground to manage any and all projects.

Sign up for a free Serviceform account to try Flex xRM for free!

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