Have you ever interacted with a WhatsApp Business account?
Because there are some difference between WhatsApp Business and personal accounts. The business accounts allow you to upload a banner of your business as a profile image, write a brief description about your business, and list the services or products you offer.
Customers can send their enquiries directly through WhatsApp and you can respond to them. But how do you sort the messages and find potential customers, or save their contact information in your customer database?
That's why you should use Serviceform's WhatsApp for business. It's an upgraded version of your business WhatsApp account.
Through a simple integration, you can use WhatsApp for business and filter customers based on their stage in the customer journey. To accomplish this, you can ask uniquely qualifying questions and interact with customers. You can also capture any lead that comes to the backend and store it in your CRM.
It's easy to get started! Just register for a free account and start utilising our Social inbox and Chatbot tools to enhance customer communication while increasing leads for your business.
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