Live chat is a powerful tool that allows you to connect with potential clients in real time, answer their questions, and ultimately guide them through the buying or selling process. But how exactly do you use live chat to qualify leads? Let's take a closer look.

By placing a chat widget on your website, you encourage visitors to engage with you and securely provide their contact information. You can also use live chat to ask qualifying questions and find out where potential clients are in their customer journey. This can help you prioritise both your time and resources while focusing you on your most promising leads.

Live chat can also be a valuable tool for interacting with customers. By offering real-time support and guidance, you can help them feel more comfortable as well as confident throughout the buying or selling process. Plus, with the ability to share documents and images via live chat, you can provide customers with more detailed, visual information and answer their questions more effectively.

But perhaps the biggest benefit of live chat qualifying leads is its ability to help you close deals. By using chatbots to filter leads based on their level of interest, you can focus your attention on those who are most likely to make a purchase.

So if you're looking for a live chat tool that helps you build rapport with customers, give Serviceform's Live chat a try! Sign up for a free account to see how it helps you connect with your customers on a deeper level.