With over 2 billion active users, WhatsApp can be an excellent tool for reaching out to potential customers and building a loyal following.

First things first: Create a WhatsApp Business account. This lets you add important details like your business address, website, and hours of operation.

Now it's time to start engaging with your audience. Use Serviceform's WhatsApp for business to install a WhatsApp widget on your website. With this, you can convert your website traffic into leads without extra steps. Customers will contact you directly from your website and you can engage with them.

You can set up automated messages to welcome new customers or provide quick answers to common queries. Use creative language to craft compelling messages that grab their attention and encourage them to take action. Share images and videos to showcase your products or services, and use emojis to inject some personality into your conversations.

One way to promote your business on WhatsApp is by creating groups. Groups allow you to build a community around your brand and engage with customers in real time. You can create a group for loyal customers, or invite interested parties to join a group where you'll be sharing exclusive promotions and discounts!

Another powerful feature of business promotion on WhatsApp is the broadcast list feature. This lets you send a message to multiple contacts at once, without the need for a group chat. Use this feature to share important updates, announce new products or services, and offer special deals to your most loyal customers.

By using WhatsApp in creative ways to connect with your audience, you can build a strong following and take your business to new heights. It's easy to get started! Just register for a free account and start utilising our Social inbox and Chatbot tools to enhance customer communication while increasing leads for your business.