In today's world, time is money – and customers are getting to know WhatsApp for quick and efficient communication with businesses. Lucky for you, Serviceform understands this and offers a Social inbox feature that lets you manage all your website chats, Facebook messages, Instagram chats, and WhatsApp enquiries in one place. This means no more switching between platforms just to keep up with customer queries!

But that's not all. Serviceform takes automation to the next level by offering a WhatsApp chatbot that responds to customer enquiries automatically. It can even ask up to 3 questions to gather important information before directing the conversation to a human agent if needed. This means you and your customers can save time and effort while still receiving prompt and personalised responses.

Serviceform's integration with WhatsApp has an added advantage: the ability to display the name and phone number of users who engage with your WhatsApp account. This information can be used to generate valuable leads for your business, giving you the chance to follow up and convert potential customers into loyal customers.

It's easy to get started! Just register for a free account and start utilising our Social inbox and Chatbot tools to enhance customer communication while increasing leads for your business.