As a business owner, you know having a website is essential for reaching customers and growing your brand. But what good is a website without a live chat feature? It's like having a car without an engine – it might look great, but it won't get you very far!
Thankfully, there are plenty of live chat plugins available for WordPress, which powers nearly 40% of all websites. But with so many options, how do you choose the best one for your business?
First, consider your website traffic and business needs. If you're a B2B business with around 100 to 1000 unique visitors per day, Serviceform's Live chat plugin is a great choice. Not only is it easy to set up, but it also supports an unlimited number of live chat agents.
One of the standout features of Serviceform's Live chat is the mobile app. With the app, you'll receive notifications each time a customer initiates a chat, giving you the flexibility to join in at any time or assist the customer accordingly. You can also turn off notifications when you're not available.
But don't just take our word for it! Before making your decision, consider your business requirements and compare the best live chat plugins available – like OptinMonster, LiveChat, Olark, and Zendesk Chat. With the right live chat plugin, you can provide your customers with the support they need and keep your website running like a well-oiled machine.