Chatbots are becoming increasingly popular due to the many benefits they provide for businesses and consumers alike.

One of the main reasons for their popularity is the rise of messaging platforms such as Facebook Messenger, WhatsApp, and Slack. With more and more people using these platforms to communicate, businesses are turning to chatbots to improve their customer service and engagement.

Chatbots can save businesses time and money by automating repetitive tasks and freeing up staff to focus on more complex tasks. They also helps businesses collect valuable data on customer preferences and behaviour, which can be used to improve products and services.

Chatbots are becoming popular because they provide a cost-effective, efficient, and engaging way for businesses to communicate with customers. As technology continues to improve, chatbots will likely become even more advanced and integrated into our daily lives.