Adding live chat to your website can be a game-changer for your business. The good news is you don’t need to be a tech wizard to install live chat on your website. You can do it in a few simple steps!
The first step is to choose a live chat solution that suits your needs. There are many options available, ranging from standalone chat software to WordPress plugins. Be sure to consider factors such as features, ease of use, integrations, security, and pricing.
If you’re not ready to commit to a paid solution, you can start with a freemium plan like the one offered through Serviceform. Signing up for a trial is quick and easy and doesn’t require you to give credit card information.
Once you’ve chosen a live chat solution, it’s time to install it on your website. If you’re using WordPress, you can simply search for the plugin in the WordPress Plugins menu and install it from there. Alternatively, you can paste a short HTML code into the body of your page for live chat implementation. If you already have Google Tag Manager, you can install live chat using that method as well.
After you’ve embedded the live chat on your website, your visitors can start using it to communicate with you in real time.
Whenever a visitor clicks on the live chat button, a chat window will appear that initiates a chat with a representative who's currently online and available to respond.