The best AI chatbot for business

Serviceform AI captures more leads and focuses on converting them into customers. Guide your online visitors to find the right solutions while delivering highly qualified leads to your sales team.

Agent pages and
Works with any website
Works with all PMS, Website or CSM

How can AI help you?

A well-trained AI can greatly enhance customer satisfaction by providing immediate assistance exactly when your customers need it. By handling customer inquiries, the AI not only boosts engagement but also accelerates response times.

Most importantly, it can significantly elevate your lead generation efforts by capturing and qualifying leads efficiently, driving more valuable interactions and conversions on your website.

All at an affordable price suitable for businesses of any size. Plus, it eliminates extra labour costs, providing exceptional value without added expenses.

Is it easy to train AI for business?

Your AI can be an online representative for your business. It can be trained to only answer the questions you want. This way, your AI stays laser-focused on the actions that you want your customers to take. 

For example, if you want to use the AI for customer service. The AI can be trained to take information from your help documentation, knowledge-based, or PDFs to answer customers' questions. 

The AI can be trained to act as a true representative of your business, greeting online customers with a professional tone that matches your brand. It can also be customised to answer only relevant questions, ensuring it doesn’t generate inaccurate responses when uncertain.

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When the AI doesn’t understand?

This is perhaps the most common and frustrating issue that consumers face when using AI. When this happens, your customers lose patience and trust in your ability to help them solve their problems. We want to help you avoid this by providing you with the most reliable fallback—your humans.

Even AI can panic when it doesn't know what to say. Here, we can train the AI to say "I don't have enough knowledge to answer your questions but please leave your contact details and our human customer rep is more than happy to get in touch with you!". Or we can connect your AI with our Live chat tool and your humans can easily join the conversation.

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Get the best AI chatbot for you now

Bring AI to your business with ease. Setting up an AI chatbot for your website is simple—just tell us how you want to use it, and we’ll take care of the rest. Not sure where to start? Our AI experts can analyse your website and recommend areas where AI can make a difference.

We handle everything: setup, training, full implementation, and ongoing support. No hidden fees—just complete service every step of the way

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What is live chat then?

Live chat is real-time communication with a real person. Also taking place inside a chat window, Serviceform’s Chatbot-Live chat hybrid brings live chat solutions full circle for all-hours customer service.

Heard of Automated lead routing? It’s how our Chatbots uniquely connect website visitors to designated team reps and agents in real time for higher-percentage live chat conversion.

Hanna Aarnio
Website conversion expert

Why Serviceform?

The one toolset with no regret
Tools for this, that, and even tools for other tools. Stop the madness by starting with Serviceform: Simplify getting the most out of your web data!
Because time is a resource
Spend just one hour with us and we’ll handle the rest. Our customer success and support teams are here everyday making sure of it.
Specialist support
We’re always listening to our customers’ needs. Improving. Updating. How you envision your business is exactly our business!

We'll help you get leads from your website

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Explore WhatsApp marketing with WhatsApp Business API

Serviceform makes the WhatsApp Business API as simple as running an email campaign. Effortlessly send promotional campaigns and reach your audience directly through WhatsApp, right in their pockets.

Agent pages and
Works with any website
Works with all PMS, Website or CSM

What is WhatsApp Business API?

What is the connection between Serviceform WhatsApp Campaign and WhatsApp Business API?

While the WhatsApp Business API is a powerful tool, it lacks its own user interface because it's designed to integrate with existing systems.

That’s where Serviceform comes in! We offer a visual platform that allows non-technical users to effortlessly create and send bulk messages as campaigns, and track their performance—all from one place, without the technical complexity.

You can, of course, use WhatsApp Business API without Serviceform. However, you’d need your own developers to integrate the API with your systems and manually track campaign performance.

With Serviceform, you won’t need to worry about the technical complexity of API integration, we’ll handle all the set up for you!

How to use WhatsApp Campaign for your business

WhatsApp has 3 billion unique users globally - that's 40% of the world population! Capturing this audience makes a huge impact on any company.

It’s one of the best ways to nurture new prospects who showed interest or reactivate old silent customers. It’s like sending an email campaign but the message goes to WhatsApp instead.

There are numerous ways to benefit from Serviceform WhatsApp Campaign:

✔ Reactivating old customers
✔ Nurturing new prospects
✔ Sending reminders
✔ Promoting special offers or discounts
✔ Delivering important updates or announcements
✔ Automating customer support during and after campaigns
✔ Driving customer feedback and surveys

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We provide a simple tool that allows you to create, schedule, send, and manage mass messages, or ‘campaigns’. This turns the WhatsApp Business API into a user-friendly tool, as straightforward as sending an email campaign.

Serviceform WhatsApp Campaigns can also pair up with our WhatsApp chatbot. By combining these two powerful tools, your business can efficiently reach and engage potential customers—from the first interaction to follow-up.

Adding a WhatsApp chatbot to your campaign ensures your audience stays engaged, even outside working hours. For example, imagine sending out a campaign at 2 PM, and Sarah, one of your customers, replies at 5 PM. By the time you check in the next day, she’s busy and has lost interest. With a chatbot, Sarah stays engaged, following a personalized flow that allows her to book an appointment right away.

With a WhatsApp chatbot, your audience can follow an interactive, guided flow that keeps them engaged and even take actions, like booking an appointment, right away.

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Manage and track your WhatsApp marketing 

With all our tools combined, you didn’t think we’d make you track each campaign and message separately, did you?

The Serviceform smart dashboard lets you optimize your WhatsApp chatbots, customer service, and campaigns all in one place. Easily monitor key metrics such as campaign performance with open rates, team efficiency through live chat statistics, and chatbot effectiveness by tracking conversion rates. All your important data is centralized for seamless insights and optimization.

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Harness the full power of WhatsApp

Serviceform WhatsApp Campaigns offers extensive integrations with multiple CRMs, ERPs, and other business systems. This allows you to centralise customer data management, streamline workflow, and personalise your campaigns.

You can set up advanced automation, custom workflows, and send customised template messages with visual media files to multiple audiences in bulk. 

Beside the capabilities with our WhatsApp bot, you can also take advantage of our Live chat tool if you’d like your team to take over instead of the bot. This Live chat tool lets you manage live chat messages from your website, WhatsApp, and other social media channels at the same time. 

If you’re a bigger enterprise, you can get a massive benefit with our multi-agent access with role-based permissions for big teams. In other words, you can have multiple agents from multiple teams handling multiple chats simultaneously.

Take advantage of WhatsApp API now

Employing WhatsApp to your sales, marketing, and even customer service strategy is easy with the help of Serviceform. Just tell us how you want to use it, and we’ll take care of the rest. Not sure where to start? Have a chat with our WhatsApp expert and we’ll recommend areas where WhatsApp can make a difference for your business.

We handle everything: setup, training, full implementation, and ongoing support. No hidden fees—just complete service every step of the way.

Get WhatsApp API

What is live chat then?

Live chat is real-time communication with a real person. Also taking place inside a chat window, Serviceform’s Chatbot-Live chat hybrid brings live chat solutions full circle for all-hours customer service.

Heard of Automated lead routing? It’s how our Chatbots uniquely connect website visitors to designated team reps and agents in real time for higher-percentage live chat conversion.

Hanna Aarnio
Website conversion expert

Why Serviceform?

The one toolset with no regret
Tools for this, that, and even tools for other tools. Stop the madness by starting with Serviceform: Simplify getting the most out of your web data!
Because time is a resource
Spend just one hour with us and we’ll handle the rest. Our customer success and support teams are here everyday making sure of it.
Specialist support
We’re always listening to our customers’ needs. Improving. Updating. How you envision your business is exactly our business!

Best free website analytics tool

Serviceform’s web analytics tools report your website performance and make it easy for you to utilise data for decision-making. Use the web analytics tools alone or combined with Chatbot and Live chat analytics tools to understand the whole customer journey.

No-code builder
Set up in 30 seconds
No credit card required
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Easy and simple

Free Web analytics tools that track the most important data

Google Analytics can be complex and difficult to understand – even for professional marketers. Sometimes all you need is a web analytics tool that reports the most meaningful data in the easiest way possible.

  • Real-time website traffic
  • Page views
  • Number of unique visitors
  • Number of leads and lead contacts
  • Traffic sources
  • Top-performing pages
  • Average time spent and bounce rate
  • Device and operating system analytics
  • Top countries

Start using web analytics tools for free
Our team
Track Chatbot, Forms, Popups, and Floating bars

Web analytics tools that track chatbot data

Data from your website and conversion tools are often scattered. Especially when you use different software or plugins for different tools. Serviceform Web analytics tools track data from your website as well as Serviceform conversion tools installed on all pages.

  • Corner chatbots
  • Inline engagement chatbots
  • Conversational landing pages (Full-page chatbots)
  • Dynamic forms
  • Smart popups
  • Floating bars

Start using web analytics tools for free
Our team

Web analytics for conversion tools

Analytics we track with Serviceform Web analytics tools include: total views, unique views, interactions, interaction rate, lead information, flow breakdown, drop-off rate, submission, submission rate, and redirects.

Export or copy the data to analyse them off-platform. 

Web analytics tools that work with Live chat statistics

Track team performance with statistics like total chats, missed chats, average wait time, and average reviews. Instantly collect user reviews across Chatbot and Live chat discussions.

Serviceform Live chat offers a powerful big teams structure. Have up to thousands of agents as well as multiple groups and structures of agents. 

Our Web analytics tools track data across individual, group, and team levels.

Start using web analytics tools for free
Our team

Why you should use Serviceform Web analytics tools

We provide a simple all-in-one convenience platform that tracks user statistics 24/7 across both website and tools. Expect powerful data tracking that comes with flexible goal creation and management. Most importantly, it's straightforward with no-code and no-hassle install.

Start using web analytics tools for free
Our team

Try the website conversion tools we created for your website.

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“Within six months, we were able to increase our lead generation by 100+ leads every month. It's very easy and convenient, the people are nice, you’ll get answers super fast whenever you need help. The results are good, so try them.”
Olli Pohjonen
Huoneistokeskus